-
Support
We are there to help you and with a valid service agreement, we will offer you supreme support services and you are guaranteed new versions of your Fischer & Kerrn software.
Support Services
Our support team consists of skilled supporters and technical engineers who can assist you with product-related issues and Microsoft Exchange issues. Our support team provides onsite as well as remote support. All of our supporters and technical engineers are highly skilled and have long experience in working with Microsoft Exchange and Fischer & Kerrn products. With a valid service agreement, you will have access to:
- Free hotline support
- Experienced and skilled support team
- Free version updates
- Single point of contact
You can contact our support team on support@fischerkerrn.com or you can contact us to find out more or book a demonstration of a Fischer & Kerrn product.
Implementation Services
Our implementation team is responsible for all new client projects. The implementation team consists of implementation consultants, trainers, project managers and technical engineers. Our experienced implementation team will prepare an implementation plan for each new client and they will make sure that all deadlines are kept. To ensure a successful implementation, it is important that you are just as prepared as our team. Our implementation services include:
- Project management
- Installation
- Training
Remote Support
As an integrated part of our service agreement, we offer all of our customers remote support. Our skilled supporters are used to performing remote support and they can handle the vast majority of support issues remote. Support issues that cannot be solved remote will be handled either onsite or through partners.
Follow Us!
